Developing Effective Communication in Health
In this assignment I will be going to explain the factors which can impact upon effective communication and interpersonal interaction and discuss the importance of communication in a health and social care settings. Communication is a process that involves the exchange of information, thoughts, ideas and emotions. There are many ways of communicating and this can be done verbally and non-verbally. We have many reasons of communicating with each other, and these are to express ourselves as well as to pass on information and knowledge. Effective communication involves verbal and non-verbal interaction.
In a health and social care setting, one to one communication is very important. This simply means two people have a conversation without any other person joining in. This would be used in many health care settings such as doctor consultations, child and social worker meetings. Often times, these conversations will be about personal things such as illness or a difficult home life, but it could also be something as simple as a doctor talking to a colleague. The doctor will build a relationship with his patient; the patient will trust him and will feel like she’s in safe hands.
When you start a conversation with someone you don’t know well, you should always try to create the right kind of feeling. It is important to create a positive emotional atmosphere before you go on to discuss complicated issues or give people information. ?? Someone with a disability may need a particular language and a way for him to communicate, for example if the person is deaf he could use Signing. Signing is an effective way of communicating the deaf and hard of hearing. It’s effective because signing is the main way to communicate with the deaf and can sometimes be the only way of communicating with a certain deaf person.
Therefore signing would be used in any setting where needed. Informal communications builds relationships among staff members and service users, and face-to-face interaction is the primary way people communicate informally. Communication we all use it day to day, we talk and interact with people around us. Communication is really important because that’s how we send messages to each other and different people. There are two different ways of communicating which are verbal and non-verbal. Effective communication in he health and social care setting is very important as it allows the health care worker to perform their role effectively, allowing them to work alongside their colleagues whilst developing supportive ties with the users of the service who come from different types of backgrounds, cultures/ and religion. People with communication disabilities are at risk of not being able to communicate effectively with their health care professionals and this could have an impact directly on their health. Good communication is the foundation to successful relationship i. e. patient and carer, either through verbal or non verbal communication.
Non verbal communication is a form of interpersonal interaction by gesticulating and eye movements. Non verbal communication skills (Body Language) improve relationships by helping to accurately read people’s emotions they are feeling, creating trust and responding to non verbal clues to show that you understand notice and care what the patient is saying. Effective communication between colleagues is very important in a health and social care context. Respect and trust should be shown throughout communication with your colleagues otherwise this can affect the way you speak to others such as service users.
Formal communication would usually be used in communicating with colleagues, but sometimes informal may be appropriate. It can be used within meetings or speaking one to one with each other. Communication is so important within colleagues so it has to be done properly and effectively. It’s important because colleagues need to communicate with each other for such things like passing on vital information. Someone with a disability may need a particular language and a way for him to communicate, for example if the person is deaf he could use Signing. Signing is an effective way of communicating the deaf and hard of hearing.
It’s effective because signing is the main way to communicate with the deaf and can sometimes be the only way of communicating with a certain deaf person. Therefore signing would be used in any setting where needed. You would use effective formal communication in an interview. You will need to talk clearly and using formal English. This will make you seem more professional a doctor will use effective formal communication when talking to a service user, by doing this the service user will feel comfortable and confident that the doctor knows what he’s doing.